Can You Pause BetterHelp?

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    In today’s fast-paced world, finding time for self-care and mental health is more crucial than ever. Thankfully, online counseling services like BetterHelp have made it easier for individuals to seek professional help from the comfort of their own homes. However, life can be unpredictable, and you might find yourself wondering, “Can you pause BetterHelp?” Let’s dive into this question and explore how you can manage your BetterHelp subscription when life gets in the way.

    Understanding BetterHelp

    Before we delve into pausing your BetterHelp subscription, it’s essential to understand what BetterHelp is all about. BetterHelp is an online platform that connects individuals with licensed therapists, counselors, and psychologists. It offers a range of therapy options, including individual counseling, couples therapy, and more. BetterHelp is known for its convenience and accessibility, making mental health support available to anyone with an internet connection.

    The Need to Pause

    Life is full of unexpected twists and turns. Whether it’s a sudden work commitment, a vacation, or personal reasons, there may come a time when you need to take a break from therapy. But can you pause your BetterHelp subscription without any hassle? The answer is yes!

    How to Pause BetterHelp

    BetterHelp understands that life can get busy, and they’ve designed their platform to be flexible. Pausing your BetterHelp subscription is relatively straightforward. Here’s how you can do it:

    1. Log into Your Account: Start by logging into your BetterHelp account. You can do this through their website or mobile app.
    2. Access Subscription Settings: Once you’re logged in, navigate to your account settings. Look for the subscription or billing section.
    3. Pause Your Subscription: In the subscription settings, you should find an option to pause your subscription. Click on it.
    4. Select Duration: BetterHelp typically allows you to pause your subscription for a specified duration. Choose the length of time you’d like to pause your subscription, whether it’s a week, a month, or more.
    5. Confirm: After selecting the duration, confirm your decision. BetterHelp will usually ask you to confirm your choice to ensure it’s what you want.
    6. Resume When Ready: Enjoy your break, and when you’re ready to continue your therapy sessions, simply log back into your account and resume your subscription.

    Things to Keep in Mind

    While pausing your BetterHelp subscription is convenient, there are a few things to keep in mind:

    • Billing: Be aware of your billing cycle. Pausing your subscription may affect future billing dates.
    • Counselor Availability: Your counselor may not be available when you decide to resume. BetterHelp will do their best to match you with a therapist, but it may not be the same one you had before.
    • Communication: If you decide to pause, it’s essential to communicate your decision with your therapist. Open and honest communication is key to maintaining a healthy therapeutic relationship.


    In a world where taking care of your mental health is as important as ever, BetterHelp offers a flexible solution. Yes, you can pause your BetterHelp subscription when life throws you a curveball. It’s a user-friendly platform that understands the need for flexibility and accessibility.

    So, if you’re wondering, “Can you pause BetterHelp?” the answer is a resounding yes. Take care of yourself, and remember that seeking help is a sign of strength, whether you’re on a therapy break or actively engaged in your mental health journey.


    1. How long can I pause my BetterHelp subscription?

    You can typically pause your BetterHelp subscription for a duration of your choice, whether it’s a week, a month, or more.

    1. Will I be billed during the pause period?

    No, you won’t be billed during the time your subscription is paused.

    1. Can I choose the same therapist when I resume my subscription?

    While BetterHelp will try to match you with a therapist, it may not be the same one you had before the pause.

    1. Is there a limit to how many times I can pause my subscription?

    There’s no set limit to how many times you can pause your BetterHelp subscription, but it’s best to use this option judiciously.

    1. How do I resume my therapy sessions after pausing?

    Simply log back into your BetterHelp account and resume your subscription whenever you’re ready to continue your therapy journey.


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